Client stories

Real CHALLENGES. real impact

Explore how Upscaling has helped international and local clients turn strategy into measurable growth. From optimizing sales operations to innovating customer experiences and developing high-performing teams, our case studies showcase practical results and sustainable success.

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Strategy Implementation

September 21, 2025

Leadership Improvement

Industry  : Medical industryEnterprise category  : Private enterprise Company Background Affected by national policies, the market of a private enterprise in the pharmaceutical industry is facing great pressure.. The general manager is concerned, and the management is under high pressure….

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September 21, 2025

Overall sales operation management

Industry  : Manufacturing industryEnterprise category  : Private company Company Background Well known mobile phone manufacturers need more than 600 online pre-sales support personnel to provide temporary services for three months. The business volume of three weeks before and after the…

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Customer Experience Innovation

September 21, 2025

Build a call center from 0 to 1

Industry  : service industryEnterprise category  : Foreign-funded enterprise Company Background A well-known education enterprise is a small and medium-sized foreign-funded enterprise engaged in English training. The business scope includes: Online English course sales, offline English learning centers, B2B English course…

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September 21, 2025

Improve call answering rate in contact center

Industry  : Medical industryEnterprise category  : Private enterprise Company Background A well-known foreign company in the health technology industry mainly promotes products through direct sales, provides pre-sales and after-sales services to service business partners and direct users across the country…

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Playbook

September 21, 2025

Operational improvement

Industry  : AviationEnterprise category  : State-owned enterprise Company Background The project of a well-known airline is to introduce new outsourcers on the basis of existing outsourcers to further improve the service quality. After the bidding is successful and the project…

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September 21, 2025

Sales system establishment and implementation

Industry  : ManufacturingEnterprise category  : Foreign-funded enterprise Company Background A family business engaged in the research, production and sales of shoe materials, luggage and other related raw materials. Its customers include large shoe companies such as Li Ning and Anta….

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People Development

September 21, 2025

Establishment of comprehensive sales operation system

Industry  : Education industryEnterprise category  : Foreign-funded enterprise Company Background A well-known education enterprise is a small and medium-sized foreign-funded enterprise engaged in English training. The business scope includes: Online English course sales, offline English learning centers, B2B English course…

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September 1, 2025

Market objectives and sales strategies

Industry: Information Technology Project Name: Market Objectives and Sales Strategies Company Type: Foreign-invested Enterprise Company Background: The SME B2B online sales department of a renowned IT company develops, converts, and grows customers through online channels. Sales channels include inbound phone calls, online business…

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